Shipping policy

Shipping Policy

Orders are processed and shipped from Germany.

Processing times may vary depending on product availability and current order volume, but typically range from 1-5 business days.

International shipping is available to most countries. Buyers are responsible for any applicable customs duties, import taxes, VAT, or additional fees charged by their local customs authority or carrier.

Shipping times are estimates only and may be affected by customs processing, carrier delays, weather conditions, or other factors outside our control.

Tracking information will be provided when available.

Please ensure that the shipping address provided during checkout is correct. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the buyer.

If a shipment is refused, unclaimed, or returned due to failed delivery attempts, unpaid import charges, or incorrect address information, the buyer may be responsible for return shipping costs and any additional fees incurred.

Damaged packages must be reported as soon as possible after delivery and should include photographs of the packaging and contents.

If you have any questions regarding shipping, feel free to contact me before placing your order.